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Electronic Disclosure Consent Statement
NOTE: Please read this entire disclosure and click “Accept” at the bottom to proceed.
This statement asks for your consent so that we can provide communications and information to you in an electronic format rather than in paper format. Before you decide whether or not you wish to provide your consent to receiving electronic disclosures, you should read and consider the following information. Then, if you decide to consent, you can click the “Accept” button confirming you have read and agreed to the terms of this disclosure. For your consent to be effective, your computer and browser will need to meet the hardware and software requirements discussed below.
This statement contains important information that we are required by law to provide to you. You should keep a copy for your records. If you have any questions about these disclosures that are not answered, feel free to communicate with us using any of the following contacts:
By mail:
WesBanco Bank, Inc.
Attention: Electronic Banking
One Bank Plaza
Wheeling, WV 26003
By telephone:
1-800-905-9043
Our Online Account Opening Service (the “Service”) along with the required documents and disclosures to open an account on the Service were designed and built to provide records to you in electronic form. You cannot establish an account relationship online without agreeing to receive account agreements and disclosures in electronic form.
If you consent, we will also provide you agreements and other disclosures in an electronic format. These disclosures may include but are not limited to the following:
Initial review and approval, along with any updates or amendments to, our Deposit Account Agreement;
Initial review and approval of initial customer disclosures for account opening including, but not limited to, the Bank’s Overdraft Services Consent Form
Notice of change in account terms;
Notice of fee changes;
Responses to any questions you may have about electronic funds transfers;
Privacy and security notices.
1. How to Obtain Electronic Disclosures (E-Disclosures)
If any amendment(s) to this or other agreements result in an adverse effect upon our customers, we will provide at least 30 days prior notice through a secure online message and/or external email alert.
We may also send you an external email notice and/or secure message through the Service to inform you where other important disclosures can be viewed on our website or within the Service.
You may download or print all electronic notices and disclosures from your computer if you have the hardware and software described below. You can also save copies of electronic notices and disclosures to your hard drive or other media for viewing and printing at a later time.
If you have trouble printing or if you need a paper copy for a special situation, you may request a paper copy from us by contacting us through any of the methods listed above. If you need a paper copy of any Edisclosure, we will provide the first copy for free. Charges may apply for additional paper copies.
2. System and Equipment Requirements
Prior to accepting the electronic delivery of disclosures, you should verify that you have the required hardware and software necessary to access the system and retrieve documents and disclosures in an electronic format.
You will need:
Internet Access.
A computer and Internet browser that can support 128-bit encryption.
Adobe Reader software, or a similar utility capable of displaying PDF files.
For security purposes, we support the most current version of popular browsers, such as Microsoft Edge, Mozilla/Firefox, Google Chrome or Apple Safari browser. The most current browser versions are typically more secure and will support 128 bit encryption.
A printer connected to your computer for printing E-disclosures and/or sufficient hard-drive space or other media (e.g. CD, USB drive) if you plan to save disclosures in an electronic format.
An external email address. This is necessary so that we can send you notices when E- disclosures are available on our website or within the Service.
We may revise hardware and software requirements from time-to-time. If there is a material chance that the changes may impact your ability to access the system or E-disclosures, we will notify you of these changes thirty (30) days in advance. At that time, you will be given an opportunity to change the format of your disclosures (e.g. change from an electronic format to paper format) without the imposition of any fees.
3. Cancellation of E-Disclosures
If you consent to receive E-disclosures and later change your mind, you may withdraw your consent and change to paper delivery format.
You can notify us of your intent to cancel E-disclosures by sending us a secure message through the Service, or by contacting us through any of the methods listed above.
If you send us a secure message or write us a letter, please be sure to identify yourself and the applicable accounts.
If you have agreed to receive electronic-only account statements, you can “opt-out” on the “Change Document Delivery Method” page within the Documents section in the Service. After your opt-out request is processed, you will begin receiving paper copies of account statements and additional charges may apply.
4. Address Changes
In order to provide E-disclosures, we must maintain current customer email address at all times. It is your sole responsibility to provide us with your correct contact information, including your email address.
You should notify WesBanco Bank, Inc. of any changes to your personal contact information by calling us at 1-800-905-9043 or you can update your personal information at any of our branch locations. If you wish to notify us electronically, please update your personal information through the Customer Service menu within the Service.
5. Proceed with Acceptance of E-Disclosures
With your acceptance, you agree to accept the Overdraft Services Consent Disclosure and other related account disclosures in an electronic format. You also agree that you have the necessary equipment for accessing and viewing the disclosures and you agree to notify us if you change your email address or if you no longer want to receive disclosures electronically.
If you do not want E-disclosures, do not checkmark the box confirming that you agree to the terms within the account opening process. If you do not accept E-disclosures you will not be able to continue with establishing your account relationship online.
At WesBanco, we’re committed to accessibility, diversity and inclusion. Our goal is to provide a welcoming environment where customers with disabilities can conduct their routine banking business without undue burden. This includes visiting our banking centers, as well as our online experience at www.wesbanco.com.
Accessibility – our website
We work with our website provider and other vendors, to audit and implement improvements to the website based on the World Wide Web Consortium’s Web Content Accessibility Guidelines 2.0 Level AA (WCAG 2.0 AA) as its web accessibility standard or other standards to the extent required by the Americans with Disabilities Act (“ADA”) and other applicable laws governing accessibility. This is an ongoing effort that continues to evolve and improve over time.
We welcome all requests to improve accessibility at WesBanco. If you have a concern about or experience difficulty in accessing any of our facilities or website, please contact Customer Service at 800-905-9043. WesBanco employees are also available to provide assistance to anyone with a disability.
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Weather Update
Due to the winter storm, WesBanco locations may be closed or operating with reduced service hours.
Please call your local branch before visiting and remember that you can bank 24/7 using our online and mobile banking.
Our Customer Care Center (800-905-9043) is also available from 8am to midnight every day.
For a list of financial centers, please visit our Locations page.
