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Fraudsters are targeting the banking industry, appearing to be calling from your bank. WesBanco will never call to ask for account information.

Welcome to the WesBanco Customer Feed

WesBanco Customer Feed - One hub focused on your financial wellness.

Access the content hub focused on your financial wellness.

The WesBanco Customer Feed is a new communication channel that keeps you updated, informed and feeling financially empowered. Browse announcements, financial education, tools & calculators, plus so much more. The Customer Feed is accessed via a text* sent to your phone. We hope you enjoy this new experience and our educational content empowers you to do more with your finances.

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Here’s how to access your Customer Feed:

1. Watch for a text from 68971. When your WesBanco Customer Feed is updated, you’ll receive a new text with a link to your feed.

2. Open the text message.

3. Click the Customer Feed link.

4. Explore announcements, financial advice, tools & calculators and more

WesBanco is committed to protecting your personal and account information. We will never use this channel to send or request any personal information or share any secure account information.

 

Frequently Asked Questions

  • This is a complimentary service provided by WesBanco. We will use this communication channel to periodically send you relevant financial education content, news and announcements, and other information about your banking products and services via your WesBanco Customer Feed. The text messages are just a door bell to let you know you have a new message(s) waiting in your Customer Feed. Simply click the link inside the text message to open your Customer Feed.

  • Yes, we leverage the state of the art technology infrastructure to support the security of the channel.

  • No, this is completely free to our customers.

  • You can text “Stop” in reply to the text message. This will opt you out of receiving any further text messages as well as access to your Customer Feed.

  • It is safe, this is from WesBanco. Your text messages for this channel will come from 68971. This is how you know it is legitimate and from us.

  • Yes, this is WesBanco’s new communication method we are using to deliver relevant messages in an easy personalized feed.

  • We will be leveraging this communication primarily for announcements, financial education and to share other tools that you may find helpful. All designed to help empower good financial decisions.

  • The frequency will vary depending on the number of products you have with WesBanco but typically we will aim for 1-2/month.

  • The links we send expire after 72 hours. Simply request a new link on that page and you will receive a new text message.

  • We will be managing phone number changes so that if you remove your phone number or update your phone number, we will be making that change for your text alerts as well.

  • Give us a call back and we will request your mobile number be added back into the program.

  • WesBanco Customer Feed is powered by Relay Network.